Join us on Twitter!

Twitter is the latest social networking phenomenon to hit the business community and is growing into a useful (and free!) marketing tool. All it takes is your time. Create an account and you can follow other people's 'tweets' - short messages with 140 characters - and others will want to follow your tweets. It has a viral effect and if your posts are interesting you will have a large audience. It is possible to learn about current market leads and track conversations about industry subjects. So much more than just a text message!

You can find us on Twitter by searching for us on Twitter Search - our user name is @TelhamTraining - please note that it is case sensitive.

Making the most of Outlook as a CRM system

Most offices have Outlook on their computers but how many just use it for email? It is so much more than that! If used to it's full capacity it is an excellent entry level Customer Relationship Management tool and helps businesses to organise their working day, collate their customer information in useful format and deliver excellent customer service.

There are great opportunities for collaborative working when Outlook is networked using MS Small Business Server including MS Exhange. Individual email profiles allow permissions to be set and shared calendars & tasks improve communications between staff and offer a smoother customer experience - and it can expand to match your business' growth.

Like to know more? Contact us here.

Match Funding Helps SMEs Gain From Training

Small and medium sized enterprises are urged to take advantage of match funding offered by Train to Gain, a government-backed training scheme.

Most SMEs, from one man bands to those with up to 250 employees, are elegible and it couldn't be easier to apply through the Train to Gain website or by phoning 0845 015 5545. Businesses with under 10 employees fill in an online or printed form, whilst those with more than 10 employees can arrange a visit from a Skills Broker who will help analyse what training is required and assist with the application.

Important Note:
Telham Training Ltd is an approved training provider through Train to Gain and Business Link, therefore most of our training provision is covered under these schemes. Please don't hesitate to contact us for more information.