Individual, real-time problem solving at your desk

Our Floor Walking Service is able to provide individual computer software training and real time problem solving support to staff members at their workstations, resolving issues which are preventing employees from completing their tasks.

With a programme of regular scheduled weekly, monthly or quarterly visits, this service concentrates on solving individual problems experienced at their computers and achieving personal goals, all whilst the employee is going about their usual duties and with minimal disruption to the normal office routine.

We will shortly be able to offer telephone based training and remote access support, making it even an more cost effective option for our clients!

Advantages from the shop floor...

Regular contact with trainer

Builds trust and confidence, facilitating quicker learning.

Efficient

Minimal disruption as staff receive individual support when required.

Cost effective

Increases employee's ability to resolve recurrent issues.

Solution driven

Working with users creating low cost, time saving solutions to share company-wide.

Performance evaluated

Evaluation provides evidence of learning and improved job efficiency.